Integration Manager

Now is the perfect time for an experienced Integration Manager to join our team onsite at our Malta Head office!

As an Integration Manager at Fast Track, you are going to be leading and managing the entire partner onboarding process, ensuring a smooth and efficient integration of our products. As an Integration Manager, you will be working closely with our Partner Management and Technical Integration teams to ensure we exceed partner expectations in providing a smooth and timely delivery. Handling both the project management aspects, and leading the team through the integration process, while dealing with the technical implementation using our internal tooling and coordinating with our development resources.

We continually strive to provide a world-class experience not only with our partner solutions but in how we deliver them. As a key member of the team, you will be pushing to improve the processes and tools we use to increase overall efficiency.

As an Integration Manager at Fast Track, you will be focused on delivering:

End-to-End Delivery of Integrations

• Be accountable for the full lifecycle of partner integrations, managing both internal and external stakeholders throughout the process.
• Build, maintain, and communicate individual integration/project plans.
• Manage multiple projects at various stages of delivery.

Risk Management and Escalation

• Identify and escalate risks or abnormal requirements to the team early in the onboarding process to ensure timely mitigation.

Collaboration and Communication

• Plan and prioritize custom partner deliverables with the Production team.
• Establish transparent, trustful relationships with both partners and internal teams.
• Facilitate and run internal or partner workshops and ideation sessions.

Process and Tool Development

• Contribute to the overall development and improvement of tools and system design for the integrations team via the roadmap.
• Document and enhance processes related to integrations.

Operational Prioritization

• Participate in operational prioritization meetings, ensuring your partners’ needs receive appropriate attention.

Opportunity Identification

• Identify and take advantage of opportunities with new or existing partners.
• Contribute to the technical delivery of integrations while maintaining a partner-centric, solution-oriented approach.

Ownership and Problem Solving

• Maintain a positive, solution-driven attitude, always owning integration-related issues and ensuring resolution.

• Have experience in platform Integrations or project management in an IT service delivery, SaaS or iGaming industry with a proven track record of successful project completion 

• Must be fluent in both verbal and written English, along with the ability to deliver engaging presentations

• Technically astute with database skills (SQL) and familiarity with cloud-based solutions (AWS, VPC, VPN) and basic Kubernetes usage knowledge

• Possess a partner-focused mindset

• Ability to manage multiple and often conflicting priorities

• Ability to communicate at all levels from the “C-level” team to technical and operational staff

• Always aspires to exceed partner expectations

• Strives to continuously improve and develop themselves as well as processes and procedures

• Have a high sense of ownership and be proud of your work

Development at Fast Track

We provide a home for high-performance individuals who want to take their game to the next level. Our tech stack is cutting edge and we reinvent ourselves all the time. Continuous integration and deployment with bitbucket pipelines, including relevant workflows and approval processes. We run our code on docker with Kubernetes. All our infrastructure is managed with Terraform (infrastructure as code). Real-time logging of all services in Elasticsearch topped up with nice monitoring through Grafana. Microservice architecture with a RabbitMQ fuelled queue system. For data analytics, we use the power of the ClickHouse database alongside CubeJS and Data Studio, our in-house solution for data visualisation. To further digitalise our development efforts and free up time, we have built internal build servers and monitoring tools to maintain scalability.

Working at Fast Track

Fast Track is a disruptive technology company, recognised as the iGaming industry CRM leader. Fast Track provides a new way of working, enabling teams to focus on innovation and growth. We are a tight unit with a strong culture and our leadership in tech and the product has attracted high-performance individuals. Fast Track works with hundreds of companies worldwide, with offices in Malta, Sweden, Spain, and the United States, and has been certified as a Great Place To Work®️ for the third consecutive year.

Applicants from abroad
Relocation program included (if required); we pay for your flights for you and your family, shipping, and accommodation for the first 2 weeks.

Benefits for Fast Track employees

• Work in a company certified as a Great Place To Work®️
• We have the best office on the Island with an amazing terrace and sea view
• We serve free breakfast for all employees every morning
• Wellbeing benefit, we pay for your gym membership/classes
• We pay for your mobile plan
• Free snacks, fruits, and soft drinks at the office
• Private health insurance for you and your family
• And of course, best-in-class equipment - we provide great Macbooks