Integration Manager - Chinese Speaking (Mandarin)

We are set on finding a passionate Mandarin-speaking Integration Manager to join our team onsite at our Malta Head office!

As an Integration Manager working on platform integrations at Fast Track, you are going to be leading and managing the entire partner onboarding process, ensuring a smooth and efficient integration of our products. As an Integration Manager, you will be working closely with our Partner Management and Technical Integration teams to ensure we exceed partner expectations in providing a smooth and timely delivery. Handling both the project management aspects, and leading the team through the integration process, while dealing with some of the technical implementation using our internal tooling and coordinating with our development resources.

We continually strive to provide a world-class experience not only with our partner solutions but in how we deliver them. As a key member of the team, you will be pushing to improve the processes and tools we use to increase overall efficiency.

As an Integration Manager at Fast Track, you will:

• Be accountable for the end-to-end delivery of partner integrations and the management of internal and external stakeholders throughout the process

• Build, maintain, and communicate individual integration/project plans

• Maintain multiple projects at various stages of their delivery lifecycle

• Identify and escalate risks/abnormal requirements to the wider team as early in the onboarding process as possible for mitigation

• Plan and prioritise custom partner deliverables with the Production team

• Establish transparent, trustful relationships with the partners and internal teams

• Facilitate and run internal or partner workshops and ideation sessions

• Contribute to the overall development and improvement of tools or system design for the integrations team via the roadmap

• Participate in operational prioritisation meetings, ensuring your partners have appropriate focus

• Document and enhance processes around topics related to integrations

• Identify and take advantage of opportunities with new or existing partners

• Contribute to the technical delivery of an integration

• At all times retain a partner-centric, positive attitude to problem solving and never shy away from owning an issue especially related to an integration

• Have 3-5 years of project management experience in an IT service delivery, SaaS or iGaming industry with a proven track record of successful project completion

• Must be fluent in both verbal and written English as well as Chinese (Mandarin)

• Fluency in other languages such as Cantonese or Hokkien would be a bonus

• Technically astute with database skills (SQL) and familiarity with cloud-based solutions (AWS, VPC, VPN) and other associated technologies

• Possess a partner-focused mindset

• Ability to manage multiple and often conflicting priorities

• Ability to communicate at all levels from the “C-level” team to technical and operational staff

• Always aspires to exceed partner expectations

• Strives to continuously improve and develop themselves as well as processes and procedures

• Have a high sense of ownership and be proud of your work

Development at Fast Track

At Fast Track, we provide a dynamic environment for high-performance individuals who are ready to elevate their skills. Our tech stack is cutting-edge and constantly evolving. We utilise continuous integration and deployment with GitHub Actions, incorporating relevant workflows and approval processes. Our code runs on Docker with Kubernetes orchestration, and all our infrastructure is managed with Terraform, embracing infrastructure as code principles. We leverage Kafka and RabbitMQ for our queue systems and ClickHouse for data storage, complemented by advanced monitoring through Grafana. Our microservice architecture is designed for optimal performance and scalability. To further digitalise our development efforts and optimise efficiency, we have developed internal build servers and monitoring tools to ensure reliability and continuous improvement.

Working at Fast Track

Fast Track is a disruptive technology company, recognised as the iGaming industry CRM leader. Fast Track provides a new way of working, enabling teams to focus on innovation and growth. We are a tight unit with a strong culture and our leadership in tech and the product has attracted high-performance individuals. Fast Track works with hundreds of companies worldwide, with offices in Malta, Sweden, Spain, and the United States, and has been certified as a Great Place To Work®️ for the second consecutive year.

Applicants from abroad
Relocation program included (if required); we pay for your flights for you and your family, shipping, and accommodation for the first 2 weeks.

Benefits for Fast Track employees

• Work in a company certified as a Great Place To Work®️
• We have the best office on the Island with an amazing terrace and sea view
• We serve free breakfast for all employees every morning
• Wellbeing benefit, we pay for your gym membership/classes
• We pay for your mobile plan
• Free snacks, fruits, and soft drinks at the office
• Private health insurance for you and your family
• And of course, best-in-class equipment - we provide great Macbooks